Privacy Policy
This Privacy Policy explains how Open Ocean Technologies (“we”, “us”) collects, uses, and shares information when you use the Calm Cow mobile app and related services at https://calm-cow.openoceantechnologies.in (together, the “Service”).
1. Who we are
Calm Cow is a guided breathing and nervous-system regulation companion. The Service is operated by Open Ocean Technologies. For privacy requests, email nishant@openoceantechnologies.in.
2. Information we collect
We collect the following categories of information, depending on how you use Calm Cow:
- Account and device. An anonymous user ID, a device identifier you generate on the device, platform (iOS, Android, or web), app version, locale, timezone, and last-seen time.
- Optional sign-in. If you back up with Sign in with Apple or Google, we receive a provider subject identifier and, when the provider shares it, an email address and name.
- Profile and settings you provide. Display name, companion name, focus areas, self-reported stress, sleep, screen time, daily calm-minute goal, companion choice, sound/haptics/reminder preferences, and reminder times.
- Practice data. Session logs (practice type, duration, timestamps, optional before/after check-in states, SOS flag) and quest/challenge progress.
- Purchases. Subscription and entitlement status (premium flag, product, store, expiry, renewal) synced from RevenueCat after you buy or restore through the Apple App Store or Google Play. We do not receive your full payment card details.
- Notifications. If you enable reminders, an Expo push token for that device.
- Feedback and diagnostics. Messages and optional ratings you send, plus coarse analytics events (event name, properties, timestamps) used to operate and improve the Service.
The Android build may declare audio-related permissions so guided audio and ambient sound can play. We do not record, store, or upload microphone audio.
Practice data can also stay on your device. When you are signed in to the Service, we sync it to our servers so you can restore it on another device.
3. How we use information
- Provide, sync, and restore your account, practices, and settings.
- Authenticate you (anonymous session, Apple, or Google) and keep the Service secure.
- Deliver optional reminder notifications you turn on.
- Unlock Cozy Club / premium features you purchased or restored.
- Respond to feedback and support requests.
- Understand aggregate usage so we can fix bugs and improve Calm Cow.
- Comply with law and enforce our Terms of Service.
We do not sell your personal information, and we do not use it for cross-app advertising.
4. Legal bases (where applicable)
If data-protection law requires a legal basis, we rely on: performing our contract with you (providing the Service); your consent (for example optional notifications or sign-in); our legitimate interests in operating, securing, and improving Calm Cow; and legal obligations.
5. Sharing
We share information only with processors and platforms needed to run Calm Cow:
- Cloudflare — hosting, database (D1), and delivery of the API and these pages.
- Apple — Sign in with Apple and App Store purchases.
- Google — Google Sign-In and Google Play purchases.
- RevenueCat — subscription status and paywall entitlement checks.
- Expo — push notification delivery when reminders are enabled.
These providers process data on our instructions or as independent controllers for their own store/account services. We may also disclose information if required by law, to protect rights and safety, or as part of a merger or sale of Open Ocean Technologies, in which case this policy will still apply or you will be notified of changes.
6. Retention
We keep account and synced practice data until you delete your account or we close the Service. Analytics events and feedback are kept only as long as needed to operate and improve Calm Cow. Deleted accounts are removed from our primary database; residual copies in backups or logs are cleared on a rolling basis.
7. Your choices and rights
- Export. In Calm Cow Settings, choose “Export my data” (or email us) to receive a copy of your cloud data.
- Delete. In Settings, choose “Delete account” to remove your account and cloud data. You can also email nishant@openoceantechnologies.in. Deleting the app from your device without deleting the account may leave server data in place.
- Notifications. Turn reminders off in Settings, or disable notifications in the system settings for Calm Cow.
- Sign-in. You can use Calm Cow without Apple or Google. Linking is optional for backup.
Depending on where you live (including the EEA, UK, and India), you may also have rights to access, correct, restrict, object to, or port your personal data, and to lodge a complaint with a supervisory authority. Contact us to exercise these rights.
8. Children
Calm Cow is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, email us and we will delete it.
9. International processing
Open Ocean Technologies is based in India. We use Cloudflare and other providers that may process data in the United States, European Economic Area, or other countries. Where required, we rely on appropriate safeguards for those transfers.
10. Security
We use HTTPS, access controls, and hashed credentials for admin access. No method of transmission or storage is completely secure. Please keep your device and store accounts protected.
11. Changes
We may update this policy. We will change the effective date above and, if changes are material, provide additional notice in the app or by email where we have one.
12. Contact
Open Ocean Technologies
Email: nishant@openoceantechnologies.in